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Full Service Email Marketing For
E-commerce Brands
Overflow helps online businesses grow by using email and SMS marketing.
Benefits
Take Your E-Commerce Brand to the Next Level with World-Class Content
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Speedy Communication & Turn Around Times
Tired of slow replies from "big" agencies? So are we. That's why we always respond the same day and move quickly to implement changes, keeping pace with your marketing needs and timelines.
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High-Converting Content That Performs
We bring the best of the best to the table. Our copywriters have studied under creative lead directors from brands like CVS, and our designers have learned from head creatives behind multiple 7-figure agencies. With this expertise behind every asset, we know how to craft content that converts and consistently drives revenue across diverse niches.
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Retention Backed by Data, Not Guesswork
We run weekly tests to ensure every decision is driven by real data, not assumptions. Our proven systems and deep experience allow us to optimize faster and push accounts forward with confidence. "Always learning, forever growing."
THE WAY WE DO THINGS
A Smooth, Structured Approach That Takes You from Concept to Execution
1
Auditing and onboarding
We thoroughly assess your existing email data to develop a strategic plan with clear KPIs and defined timelines for when we expect to hit those goals.
Onboarding is quick and seamless — once we sign, the first flow is typically live within 72 hours.
2
Account set up
Unlike most agencies that focus only on setting up flows before thinking about campaigns, we take a more strategic approach to drive results quickly and efficiently.
We kick things off by launching the Welcome Flow first, since it's typically the highest-converting. This allows us to start generating revenue right away and get you a fast ROI. Once the Welcome Flow is in place, we build out the rest of your core flows around it. With the flows fully set up and optimized, we then shift gears to focus on campaigns.
3
Long term growth and optimization
Once the account is in a solid position, we double down on growth by consistently delivering fresh, high-quality content. More importantly, we aggressively split test your flows.
From subject lines to timing to content variations, we test every element to uncover what truly performs best for YOUR brand. This data-driven approach ensures continuous improvement and long-term results that compound over time.
Clients
The Clients We've Worked With
Scope of Work
Comprehensive Email & SMS Marketing Tailored for E-Commerce Brands
Copywriting
Our copywriters are taught by veterans and top creative directors from leading brands, ensuring every word aligns perfectly with your brand voice and drives conversions. Trained specifically for DTC brands, they craft copy that connects and converts.
Graphic production
Our senior design team, trained by creatives behind multiple 7-figure agencies, specializes in crafting high-converting email layouts. They know exactly how to visually capture attention and drive action.
Content strategy
Our strategists bring elite-level expertise, using proven frameworks and decision-making models to build effective, revenue-generating content plans tailored for your niche and audience. We due our due diligence. If we don't know something, we'll figure it out, and fast.
Email & SMS deployment
We manage your email and SMS systems end-to-end, so you can focus on growth while we handle the technical execution and ensure flawless delivery, every time.
Tools That Help Us Create Your Content with Ease
Klaviyo
Our ESP of choice. Allows for simple campaign building, flow set-up, and revenue tracking.
Figma
All of our design work is crafted here, ensuring seamless collaboration and pixel-perfect results.
Notion
We manage all projects here with a tailored system that keeps everything on track and transparent.
ChatGPT
It's no secret Al is taking over - we use ChatGPT to supercharge ideas, speed up processes, and unlock next-level efficiency.
Book Your Intro Call
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What Other Clients Have to Say About Working with OVERFLOW
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Frequently
Asked
Questions
Asked
Questions
Any more questions? Reach us for more
Will I be assigned some random email marketer from Fiverr with bad English?
No way. All of our strategists are native English speakers, hired as full-time team members and trained through our in-house systems. We never poach from other agencies or rely on outsourced recruiters (it's really really hard to break the bad habits they could bring over) — we build our talent from the ground up to align perfectly with our standards.
How do I know that you guys will get me results (aka make me money)?
We've built our approach around proven strategies that consistently drive results for e-commerce brands. Our process is rooted in data-driven decision-making, deep understanding of consumer behavior, and constant testing to find what works best for your unique audience. On top of that, we have team members who have studied psychology meaning we know what you're customers are thinking before they even think about thinking it. We're happy to walk you through our methodology and show you real examples of what we've created so far. So long story short, yes, we'll make you money.
Do you guys have long contracts?
Nope. We don't lock you into 90-day minimums, 6-month terms, or yearly commitments. We know cash flow is critical for e-com brands (even agencies like us), so we keep things flexible. All we ask is a simple 30-day notice if you ever decide to part ways — just like you'd give with an employee. We also ask for an optional but much appreciated Offboarding Call.
Will email/ SMS marketing 100% work for me?
If it's the right fit, yes. And if it's not, we'll be upfront and explain exactly why. We're transparent about what works and what doesn't for your specific situation.
Do you guys offer guarantees?
Not anymore. Here's why: we have so much proof of success that it's unreasonable to expect failure. PLUS, every brand is different. Results vary across DTC verticals, so blanket guarantees don't make sense. What we do promise is this: if we're not 110% confident in delivering ROI, we won't take you on. In fact, we turn away clients every month for that exact reason.
Book Your Intro Call
Ready to elevate your e-commerce brand? Book your intro call with us today and discover the power of targeted email and SMS marketing for your business.